Residential Services

At Guarantee Carpet Cleaning, we genuinely care about the cleanliness of your home. We know that every customer has their own set of preferences and needs. We also understand that no two homes are alike.

That’s why we work with our residential customers to personalize their carpet cleaning services. Maybe you only need the entry-level carpets of your home cleaned. Perhaps you’ve got PTA meetings every Tuesday and need us to clean later in the week. Or maybe you live in an apartment complex and have pets that live inside. Whatever type of residential property or carpet cleaning needs you have, our team of IICRC cleaners will accommodate them. Because, at the end of the day, your satisfaction is our #1 priority.

Learn About our Residential Services

There’s no feeling like coming home after a hard day and sinking your feet into soft, clean carpets. But the average homeowner is stretched thinner than a bedsheet. Between taking your kids to soccer practice and juggling responsibilities at work, carpet cleaning is low on your to-do list.

That’s where Guarantee Carpet Cleaning swoops in to save the day. Our IICRC-certified technicians use a comprehensive 10-step system and the most powerful steam cleaning tools to sanitize, deodorize, and groom your carpets. This highly-effective, efficient system completely cleans your carpets, leaving them full and fluffy for your family to enjoy.

Using innovative cleaning techniques and products, we break down soiling and extract hazardous allergens and bacteria from your carpets and upholstery. Plus, by removing dirt and oils, we extend the life of your carpet and remove pesky odors, rather than masking them with deodorants.

If you’re like most homeowners, you spent a lot of time and money finding the perfect area rug to complement your home’s décor. But with time, they become dirty and dull due to heavy foot traffic and stains. When that happens, it’s time to call in the pros.

At Guarantee Carpet Cleaning, we treat your area rug like it’s our own. Whether your rug is a family heirloom or you bought a new handwoven Keshan from Iran, we’ve got you covered. Our technicians evaluate every inch of your rug and devise the safest strategy for the most effective clean. To maintain its integrity, we transport your rug to our offsite cleaning facility, where it can get the attention it deserves.

Once your area rugs arrive, our IICRC and WoolSafe Certified Cleaners use advanced tools and a meticulous 10-Step Cleaning System to remove dirt, soil, and spots safely. From soil extraction and pre-treatment to shampooing and drying, our team hand-cleans your most precious rugs with confidence and care. Once your area rug is gently restored to its former beauty, we’ll return it to your home safely and ready to enjoy.

Dealing with water damage in your home is as much fun as going to the dentist for a root canal. It can be a trying and traumatic experience. From burst pipes to natural disasters, flood damage often hits when you least expect it, leaving you confused and scrambling for help.

At Guarantee Carpet Cleaning, we know that dealing with water damage seems like a losing effort. But with our team of IICRC flood damage technicians by your side, you don’t have to lose hope. We use high-tech moisture detection tools, innovative drying methods, and a comprehensive flood restoration process to remove water from your home. We can even detect and remediate moisture that the naked eye can’t see. That way, we protect your family from health risks associated with mold while maintaining your home’s structural integrity.

As part of our 10-Step Carpet Cleaning Process, we use a pre-treatment formula to loosen stains in high-traffic areas. But sometimes, your carpets need an extra-strong solution for unusually tough stains.

If there’s one thing you can count on in life, it’s that accidents happen. That’s especially true when babies and pets are involved. And while they bring joy into our lives, they may also leave a smelly surprise for you to find. When biological matter like dog urine is left untreated, it becomes a breeding ground for bacteria, turning your home into an unhealthy environment. 

Fortunately, Guarantee Carpet Cleaning has the tools and techniques to remove odor-causing stains that attract bacteria and discolor carpets. Whether your dog couldn’t wait to go outside or you accidentally spilled red wine, our extra-strength spot and stain removal services will help.

Unsightly tears. Embarrassing bubbles. Shaggy seams. Even the smallest aesthetic carpet issue can turn a beautiful room into a dingy living space

Whether you have torn padding, or your carpet is starting to lose its backing, our team of experts will repair or reinstall your carpet with confidence and attention to detail. From carpet stretching for buckling to seam repair for heavily-trafficked areas, our team is here to help. When we’re finished with your carpet repairs, your guests will never know about that unsightly ripple or run in the carpet.

Nothing says, “clean me!” like caked-up muck and grime in your floor’s grouting.

Over time, tile floors go from clean and pristine to dull and ugly when dirt piles up on porous surfaces. In areas like the kitchen and bathroom, it’s important to keep flooring clean to reduce bacteria. In commercial and industrial settings, it’s essential to maintain your facility’s appearance and protect patrons from unclean flooring. Sure, sweeping and mopping prevent excessive build-up, but only Guarantee Carpet’s comprehensive tile cleaning services get deep into hard surfaces and grout. Our IICRC technicians use highly-effective cleaning tools to blast away dirt and grime, transforming your property into a safe, clean space.

Hardwood floors are gorgeous assets to any home, but they require ongoing care to maintain. And while sweeping and mopping removes some dirt and grime, the products you’re using may be harmful over time.

If you own hardwood floors, chances are you like to see them shiny and clean. Unfortunately, with years of use, most hardwoods gather embedded dirt and grime, leaving them dull and lifeless. If regular cleaning isn’t working, it’s time to call Guarantee Carpet Cleaning. Our IICRC floor care technicians use a unique multi-step process to inspect, clean, repair, and restore your hardwood floors to their original beauty.

Did you know that pounds of dirt might be sitting in your home’s air ducts? Between day-to-day use, dander from pets, and unidentified maintenance issues, you could be inhaling millions of debris particles every day.

That’s a scary thought for most homeowners – especially if you have a family or suffer from respiratory issues. If you’re worried about the air quality in your home, we’re here to provide you peace of mind. Our specialized treatment cleans and disinfects your air ducts, improving your home’s air quality while maintaining your HVAC system’s efficiency. Without allergens and particles in your air, it’s easier to maintain a clean home and a healthy life.   

Why Us?

Simply put, no other company combines cutting-edge techniques and powerful cleaning tools with an intense focus on detail and customer service. As a locally-owned company, we’re proud to put your needs first and strive for excellence every time we visit your home. If you’re looking for a trusted team and the deepest cleans, it’s time to call Guaranteed.

Frequently Asked Questions

How Long Does it take to dry?

With our high-powered truck mount, steamed carpets can be dry in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.

How soon can I walk on my carpet after cleaning?

If you are wearing clean indoor shoes you can walk on your carpets immediately. For other foot traffic, you may walk on your carpet as soon as it is dry to the touch. Typically, carpet dries in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.

Do you move furniture?

Our service includes moving basic furniture. We do not move furniture that is used to hold or house electronics such as televisions, radios, computers, telephones, lamps, etc. Please have electronics moved off carpets and furniture prior to our arrival. We cannot disassemble beds and furniture.

Are your cleaning products safe for my pets and family?

All of our cleaning products are safe for you, your family, and your pets.

Do you guarantee spot and stain removal?

We will do our very best to remove all stains and odors, however, some odors, stains, and dye damage caused by water damage, animal urine, vomit, very hot fluids, or bleaches can be permanent on carpet, upholstery, and rugs. Normal spots and many stains can be removed.

What kind of cleaning methods do you use?

We use high-powered truck-mounted steam cleaning tools – the most powerful systems used in the industry today.

Should I keep my windows open during the drying process?

If you are running your heat or air conditioner you can leave your windows closed. If it is a nice day with no rain, you can open your windows and let in fresh air.

Do you use our water?

Yes, due to the weight of water we hook up to your outside water spigot. However, if no water is available, we have large holding tanks on our service vans and can bring the necessary water with us, if you prefer. Should you need to use our water tanks, please let us know at the time of booking.

Should I vacuum my floors before you arrive?

Yes, it is highly recommended that you vacuum your floors thoroughly before we arrive.

Can you remove urine stains and smell?

How aggressive we can clean your rug depends on the dye stability of the colors. Our carpet cleaning technicians will be as aggressive as possible without harming your carpets.

How do you clean area rugs?

Area rugs should be brought into shop for proper cleaning. We never recommended cleaning rugs onsite. Our In-Plant facility can perform four different types of area cleaning based on your rug’s unique needs.

What kind of area rugs are you certified to clean?

We are Wool Safe Certified Cleaners for over 40 Years. We can clean all types of rugs from simple synthetics to high-end wool and silk rugs.

Is it safe to add a protectant on wool rugs?

Yes! Our protectants are safe and recommended for wool rugs.

Do you sell padding for my area rug?

Yes, we do sell high-quality, non-slip pads that are custom-cut for your rugs

Do you offer pickup and delivery for area rugs?

Yes, we pick up and deliver your rugs free of charge

How often should I clean my rugs?

It is recommended to clean your rugs every 6-12 months depending on certain conditions such as small children or pets in the home.

Do you take my furniture to your shop to clean?

No, we clean your furniture onsite. Once we’re done, your furniture will be ready to enjoy in about an hour, depending on drying conditions in your home, like temperature, humidity, and airflow.

How do you clean sofas?

We clean sofas depending on whether they are synthetic or natural fibers similar in some ways to cleaning fine area rugs.

Do you offer a protector for my furniture?

Yes, we can apply protectant after the cleaning process is finished. A protectant will help your furniture look cleaner and last for years to come.

How much does water removal cost?

Many factors come into play when your home is damaged by water. Your home’s condition must be thoroughly inspected and assessed before we can provide a cost estimate for cleanup.

Do you guarantee pet stain and odor removal?

Pet urine is an issue of the carpet, pad, and subfloor beneath. Cleaning the surface of carpet will not remove pet odors. Pet odor removal is a separate service that involves treating the carpet pad beneath. A subsurface treatment can dramatically improve existing issues. However, we do not guarantee complete odor or stain removal. The only way to fully remove all pet urine odor from carpet is to replace the carpet pad and either seal or replace the sub-floor beneath.

Do I need protector?

Renewing carpet protection after each cleaning reinforces your carpets’ original factory protectant. Spills will become easier to remove. Vacuuming will be much more effective. Your carpets will look better for much longer. Most carpet manufacturers recommend protectant with each cleaning.

Do you offer same-day service?

Yes, you can book a cleaning right from our website. No need to call the office! Simply pick the appointment time that best fits your schedule and our team will show up motivated and ready to clean.

What types of hard surfaces do you clean?

We clean ceramic tile, porcelain, and hardwood floors. We also clean and seal grout lines. 

Do you have a service guarantee?

Yes, we offer a 100% Money Back Guarantee. If you are not satisfied with our service, we will rush back to your home or business to address any concerns you may have. If you are still not satisfied, we will refund the cost of your cleaning. No questions asked.

What methods do you use to clean commercial flooring?

Truck-mounted steam cleaning is the best method for cleaning commercial carpets. Steam is reached at 212 degrees, but our system generates 270-degree heat for more effective results.

We also use Low Moisture Encapsulation Technology (ET), which blends chemistry and physics. Encapsulation is a perfect choice for customers in high-traffic or large commercial settings, where accessibility and security can be an issue with truck-mounted cleaning. This process works by emulsifying all the oil and physical contaminates within your carpeting. We then surround each molecule with an acrylic-polymer barrier that prevents it from reattaching itself to the fibers in your carpet. To finish, we draw contaminants to the surface of your carpet using controlled evaporation.