How Long Does it take to dry?
With our high-powered truck mount, steamed carpets can be dry in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
How soon can I walk on my carpet after cleaning?
If you are wearing clean indoor shoes you can walk on your carpets immediately. For other foot traffic, you may walk on your carpet as soon as it is dry to the touch. Typically, carpet dries in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
Do you move furniture?
Our service includes moving basic furniture. We do not move furniture that is used to hold or house electronics such as televisions, radios, computers, telephones, lamps, etc. Please have electronics moved off carpets and furniture prior to our arrival. We cannot disassemble beds and furniture.
Are your cleaning products safe for my pets and family?
All of our cleaning products are safe for you, your family, and your pets.
Do you guarantee spot and stain removal?
We will do our very best to remove all stains and odors, however, some odors, stains, and dye damage caused by water damage, animal urine, vomit, very hot fluids, or bleaches can be permanent on carpet, upholstery, and rugs. Normal spots and many stains can be removed.
What kind of cleaning methods do you use?
We use high-powered truck-mounted steam cleaning tools – the most powerful systems used in the industry today.
Should I keep my windows open during the drying process?
If you are running your heat or air conditioner you can leave your windows closed. If it is a nice day with no rain, you can open your windows and let in fresh air.
Do you use our water?
Yes, due to the weight of water we hook up to your outside water spigot. However, if no water is available, we have large holding tanks on our service vans and can bring the necessary water with us, if you prefer. Should you need to use our water tanks, please let us know at the time of booking.
Should I vacuum my floors before you arrive?
Yes, it is highly recommended that you vacuum your floors thoroughly before we arrive.