Carpet Cleaning
November 4, 2022Flood Restoration
November 4, 2022Your Trusted Rug Cleaners
Serving Montgomery County MD & DC Areas For 50 Years
You’ll get the BEST Guarantees in Montgomery County MD, DC, Gaithersburg, Rockville, Germantown, Potomac, Bethesda, Chevy Chase, Silver Spring, and Surrounding Areas!
GUARANTEE #1: 100% Guaranteed Cleaning- If you’re not happy, we’ll rush back out to re-clean the areas of concern with no questions asked. If you’re still not happy, you’ll get a 100% refund.
GUARANTEE #2: 30 Day No Spots Return Guarantee- If any spots return after cleaning, we’ll come back out to re-clean them at NO CHARGE.
From the owner, Bill Emshoff- “At Guarantee Carpet Cleaning, I personally guarantee you’ll get the best cleaning in the Montgomery County MD area, or we’ll re-clean it FREE. If you’re still not happy, you get a 100% refund. How fair is that?”
Why Choose Guarantee Systems?
First, you won’t get a better guaranteed cleaning in the Washington DC areas.
Guaranteed Carpet Cleaning uses specific tools designed to clean whatever kind of area rugs you have, from wool and silk to synthetic and cotton. We take extra-special care to ensure your rugs are cleaned and dried in a gentle yet effective manner. That way, we preserve your carpet’s dye while leaving its colors fresh and vibrant. And because our cleaning methods won’t leave messy residue, your finest rugs will stay cleaner over time.
Why You Can TRUST Guarantee Cleaning:
- 100% Money Back Guarantee
- Serving Our Community for Over 45 Years
- Most Advanced Cleaning Equipment Available Today
- Recommended By 50 Local Carpet Retailer Stores
- Outstanding Customer Service
- Our Mission: To Provide You With The Most Outstanding Service Experience Ever!
- Fully Insured, Bonded and Certified
- Online Quotes Available
- 24 Hours A Day 7 Days A Week Emergency Response
In-Plant Oriental & Area Rug Hand Washing!
In-Plant Rug Hand Washing is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall-to-wall carpet. Our company cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough Ten Step Cleaning System to get maximum soil and spot removal. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location.
We Specialize in Pet Urine Removal!
Pre-Inspection and Pick Up: We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop It by our shop.
Dry Soil Removal (Rug Badger): Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a Rug Badger, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.
Pre-Condition: Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Pre-Spot and Fringe Preparation: Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
Shampoo: Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
Rinse or Wash: Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
Rug Revolution ProStar SS: The Rug Revolution ProStar SS is one of the most advanced Centrifuge Rug wringers ever developed for extracting water out of area rug. It starts by spinning slowly while rinsing your fine rugs with fresh cool water until it runs clear. Then the water is stopped, and the revolution is turned up to 1300 RPM to extract 98% of the water, allowing for extremely quick dry times.
Dry: Once the soil, and specialized cleaners are rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
Finishing: When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Post Inspection and Delivery: Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Upon delivery, we will lay the rug for you.
Your area rugs are treated like they are our own. Whether your rug is a family heirloom or you bought a new handwoven Keshan from Iran, we’ve got you covered. Our technicians evaluate every inch of your rug and devise the safest strategy for the most effective clean. To maintain its integrity, we transport your rug to our offsite cleaning facility, where it can get the attention it deserves.
Once your area rugs arrive in our custom In-Plant Rug Cleaning Facility, our IICRC and WoolSafe Certified Cleaners determine which cleaning process is appropriate for your rug based on its unique construction and dye stability. Then we use advanced tools and a meticulous cleaning process to remove dirt, soil, and spots safely. From soil extraction and pre-treatment to shampooing and drying, our team hand cleans your most precious rugs with confidence and care. Once your area rug is gently restored to its former beauty, we’ll return it to your home safely and ready to enjoy
As a locally-owned and operated carpet cleaning company, we treat your home like our own.
No other carpet cleaning company combines cutting-edge techniques and powerful cleaning tools with an intense focus on detail and customer service. From whole-home carpet cleaning to the most difficult spot removal, our IICRC-certified technicians have seen and cleaned it all. If you’re looking for a trusted team and the deepest cleans, it’s time to call Guaranteed.
There’s a reason why we’re considered the authority on commercial carpet cleaning in Maryland.
In an industry known for “splash-and-dash” services, our team takes the time to understand business challenges and exceed expectations. We do so by hiring IICRC-certified technicians that use the industry’s most advanced tools and techniques, allowing us to meet the most demanding needs. From restaurants and hotels to universities and hospitals, we help you maintain a clean, healthy environment no matter what industry you occupy. With Guaranteed as your partner, all you need to worry about is serving your customers and building your business. We’ll handle the mess.
Gaithersburg/Rockville/Takoma Park/Poolesville/Barnesville/Brookville/Garrett Park/Glen Echo/Kensington/Laytonsville/North Chevy Chase/Somerset/
Washington Grove/Bethesda/Germantown/Silver Spring/Aspin Hill/Wheaton/North Bethesda/Potomac/Olney/Montgomery Village/Clarksburg.
Frequently Asked Questions
How Long Does it take to dry?
With our high-powered truck mount, steamed carpets can be dry in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
How soon can I walk on my carpet after cleaning?
If you are wearing clean indoor shoes you can walk on your carpets immediately. For other foot traffic, you may walk on your carpet as soon as it is dry to the touch. Typically, carpet dries in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
Do you move furniture?
Our service includes moving basic furniture. We do not move furniture that is used to hold or house electronics such as televisions, radios, computers, telephones, lamps, etc. Please have electronics moved off carpets and furniture prior to our arrival. We cannot disassemble beds and furniture.
Are your cleaning products safe for my pets and family?
All of our cleaning products are safe for you, your family, and your pets.
Do you guarantee spot and stain removal?
We will do our very best to remove all stains and odors, however, some odors, stains, and dye damage caused by water damage, animal urine, vomit, very hot fluids, or bleaches can be permanent on carpet, upholstery, and rugs. Normal spots and many stains can be removed.
What kind of cleaning methods do you use?
We use high-powered truck-mounted steam cleaning tools – the most powerful systems used in the industry today.
Should I keep my windows open during the drying process?
If you are running your heat or air conditioner you can leave your windows closed. If it is a nice day with no rain, you can open your windows and let in fresh air.
Do you use our water?
Yes, due to the weight of water we hook up to your outside water spigot. However, if no water is available, we have large holding tanks on our service vans and can bring the necessary water with us, if you prefer. Should you need to use our water tanks, please let us know at the time of booking.
Should I vacuum my floors before you arrive?
Yes, it is highly recommended that you vacuum your floors thoroughly before we arrive.
Can you remove urine stains and smell?
How aggressive we can clean your rug depends on the dye stability of the colors. Our carpet cleaning technicians will be as aggressive as possible without harming your carpets.
How do you clean area rugs?
Area rugs should be brought into shop for proper cleaning. We never recommended cleaning rugs onsite. Our In-Plant facility can perform four different types of area cleaning based on your rug’s unique needs.
What kind of area rugs are you certified to clean?
We are Wool Safe Certified Cleaners for over 40 Years. We can clean all types of rugs from simple synthetics to high-end wool and silk rugs.
Is it safe to add a protectant on wool rugs?
Yes! Our protectants are safe and recommended for wool rugs.
Do you sell padding for my area rug?
Yes, we do sell high-quality, non-slip pads that are custom-cut for your rugs
Do you offer pickup and delivery for area rugs?
Yes, we pick up and deliver your rugs free of charge
How often should I clean my rugs?
It is recommended to clean your rugs every 6-12 months depending on certain conditions such as small children or pets in the home.
Do you take my furniture to your shop to clean?
No, we clean your furniture onsite. Once we’re done, your furniture will be ready to enjoy in about an hour, depending on drying conditions in your home, like temperature, humidity, and airflow.
How do you clean sofas?
We clean sofas depending on whether they are synthetic or natural fibers similar in some ways to cleaning fine area rugs.
Do you offer a protector for my furniture?
Yes, we can apply protectant after the cleaning process is finished. A protectant will help your furniture look cleaner and last for years to come.
How much does water removal cost?
Many factors come into play when your home is damaged by water. Your home’s condition must be thoroughly inspected and assessed before we can provide a cost estimate for cleanup.
Do you guarantee pet stain and odor removal?
Pet urine is an issue of the carpet, pad, and subfloor beneath. Cleaning the surface of carpet will not remove pet odors. Pet odor removal is a separate service that involves treating the carpet pad beneath. A subsurface treatment can dramatically improve existing issues. However, we do not guarantee complete odor or stain removal. The only way to fully remove all pet urine odor from carpet is to replace the carpet pad and either seal or replace the sub-floor beneath.
Do I need protector?
Renewing carpet protection after each cleaning reinforces your carpets’ original factory protectant. Spills will become easier to remove. Vacuuming will be much more effective. Your carpets will look better for much longer. Most carpet manufacturers recommend protectant with each cleaning.
Do you offer same-day service?
Yes, you can book a cleaning right from our website. No need to call the office! Simply pick the appointment time that best fits your schedule and our team will show up motivated and ready to clean.
What types of hard surfaces do you clean?
We clean ceramic tile, porcelain, and hardwood floors. We also clean and seal grout lines.
Do you have a service guarantee?
Yes, we offer a 100% Money Back Guarantee. If you are not satisfied with our service, we will rush back to your home or business to address any concerns you may have. If you are still not satisfied, we will refund the cost of your cleaning. No questions asked.
What methods do you use to clean commercial flooring?
Truck-mounted steam cleaning is the best method for cleaning commercial carpets. Steam is reached at 212 degrees, but our system generates 270-degree heat for more effective results.
We also use Low Moisture Encapsulation Technology (ET), which blends chemistry and physics. Encapsulation is a perfect choice for customers in high-traffic or large commercial settings, where accessibility and security can be an issue with truck-mounted cleaning. This process works by emulsifying all the oil and physical contaminates within your carpeting. We then surround each molecule with an acrylic-polymer barrier that prevents it from reattaching itself to the fibers in your carpet. To finish, we draw contaminants to the surface of your carpet using controlled evaporation.
Guarantee Services
AREA RUG HAND WASHING
Give life to dull area rugs with our gentle handwash cleaning method
FLOOD RESTORATION
Protect your family, minimize damage, and restore your home’s beauty
SPOT AND STAIN REMOVAL
Eliminate the most difficult stains in your home, even from pets
CARPET REPAIR
From carpet stretching to seam repair, we make your carpets look and feel new
TILE FLOOR CLEANING
Kiss dirt, grime, and grout build-up goodbye
HARDWOOD CLEANING
Restore your hardwood floors to their original beauty
AIR DUCT CLEANING
Remove and disinfect dust, dirt, and microbial germs from your ductwork
