Call (301) 258-7300 for your free quote today!
At Guarantee Carpet Cleaning, we believe educated customers make the best decisions. When it comes to carpet care, understanding the difference between a spot and a stain can help set the right expectations and avoid costly mistakes.
A spot is a foreign substance—like mud, food, or drink—that rests on the surface of the carpet fiber. Most spots can be removed with professional cleaning, especially when addressed quickly.
A stain, on the other hand, is a chemical dye change in the carpet fiber itself. This happens when a substance penetrates deep and alters the color of the fiber, often becoming permanent without specialized treatment.
Time, temperature, and chemical composition all play a role in stain permanence. Things like wine, coffee, pet urine, and even some sports drinks contain dyes and acids that can permanently discolor carpet if not treated properly. Once the fiber’s dye sites are altered, no amount of basic cleaning will restore the original color.
Many store-bought carpet cleaners contain harsh chemicals, bleaches, or sticky residues. These can:
Set the stain permanently by “locking in” the discoloration
Bleach or damage the carpet fiber
Leave behind a residue that attracts even more soil over time
We’ve seen countless cases where a small, easily removable spot turned into a permanent stain because of the wrong product.
Our cleaning experts use Eco-Friendly approved solutions, advanced extraction equipment, and decades of experience to handle both spots and stains safely. If you’re unsure what you’re dealing with, don’t risk it—give us a call, and we’ll assess the situation honestly.
Spot today? Stain tomorrow? Not on our watch.
Call today at (301) 258-7300 to schedule your cleaning appointment!
We stand out from the competition by combining powerful cleaning equipment with unmatched customer service. Here’s why clients across Montgomery County and Northwestern Washington DC trust us for their cleaning needs:
Along with our exceptional cleaning services, we offer:
The deepest carpet cleaning you’ve ever experienced – guaranteed. Call us today at (301) 258-7300 to get started.
Call (301) 258-7300 for your free quote today!
With our high-powered truck mount, steamed carpets can be dry in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
If you are wearing clean indoor shoes you can walk on your carpets immediately. For other foot traffic, you may walk on your carpet as soon as it is dry to the touch. Typically, carpet dries in 1-4 hours depending on conditions in your home like temperature, humidity, and airflow.
Our service includes moving basic furniture. We do not move furniture that is used to hold or house electronics such as televisions, radios, computers, telephones, lamps, etc. Please have electronics moved off carpets and furniture prior to our arrival. We cannot disassemble beds and furniture.
All of our cleaning products are safe for you, your family, and your pets.
We will do our very best to remove all stains and odors, however, some odors, stains, and dye damage caused by water damage, animal urine, vomit, very hot fluids, or bleaches can be permanent on carpet, upholstery, and rugs. Normal spots and many stains can be removed.
Pet urine is an issue of the carpet, pad, and subfloor beneath. Cleaning the surface of carpet will not remove pet odors. Pet odor removal is a separate service that involves treating the carpet pad beneath. A subsurface treatment can dramatically improve existing issues. However, we do not guarantee complete odor or stain removal. The only way to fully remove all pet urine odor from carpet is to replace the carpet pad and either seal or replace the sub-floor beneath.
We use high-powered truck-mounted steam cleaning tools – the most powerful systems used in the industry today.
If you are running your heat or air conditioner you can leave your windows closed. If it is a nice day with no rain, you can open your windows and let in fresh air.
Yes, due to the weight of water we hook up to your outside water spigot. However, if no water is available, we have large holding tanks on our service vans and can bring the necessary water with us, if you prefer. Should you need to use our water tanks, please let us know at the time of booking.
Yes, it is highly recommended that you vacuum your floors thoroughly before we arrive.
Renewing carpet protection after each cleaning reinforces your carpets’ original factory protectant. Spills will become easier to remove. Vacuuming will be much more effective. Your carpets will look better for much longer. Most carpet manufacturers recommend protectant with each cleaning.
Have questions? Call us today at (301) 258-7300
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Guarantee Carpet Cleaning in Gaithersburg, MD
With over 50 years of experience, Guarantee Carpet Cleaning offers top-tier cleaning for carpets, rugs, upholstery, and more in Maryland and DC. We are so sure you’ll love your cleaning that we guarantee it! Call today for your free quote.
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